Re: Yahoo messenger "The Webcam Does Not Support The Required Image Size"

Jonville · 02-27-2007

I opted for Windows Live Messenger instead of YIM. So far it is working great.

KachiWachi · 05-22-2006

OK Jonville.

Thanks you for your additional follow-up.

KachiWachi - Webcam Forum Guru since 2002, Logi Legend since 2007, QuickCam® Team (2007)

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Logitech Webcam Software 2.00.1783/2.01.1025 (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280/1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218/11.1.0.2030/11.5.0.1169/11.8.0.1065/11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your (older) Logitech camera *may* not be supported in Vista -- also applies to Windows 7 and to 64-bit OS --

fiery · 07-12-2006

Hey, I followed the tip on the vidcap thing and my webcam works perfectly in YIM now. Thank you.

Original thread where I described the problem:
old

KachiWachi · 05-22-2006

Great!

Thanks for reporting back in fiery.

KachiWachi - Webcam Forum Guru since 2002, Logi Legend since 2007, QuickCam® Team (2007)

(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)

If you are looking for official Logitech Customer/Technical Support, please >> CLICK HERE <<

If you are new to the forum, please post your question to a New Message.

For reference, all TROUBLESHOOTING related issues should be posted to a New Message.

The recommended information to include in your "first post" can be found here.
Please include your Operating System (e.g., Windows Vista, Windows 7) in the Message Subject (i.e., the thread title)!!!
Please do not cross-post Operating Systems (e.g., Do not post a Windows 7 question to a Windows XP thread).
Please be sure to post your question to the appropriate forum!!!

Logitech Webcam Software 2.00.1783/2.01.1025 (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280/1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218/11.1.0.2030/11.5.0.1169/11.8.0.1065/11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your (older) Logitech camera *may* not be supported in Vista -- also applies to Windows 7 and to 64-bit OS --

chrisschaaf · 08-12-2007

Hello,

Same problem. windows XP.

Messenger does not detect webcam.

-Quickcam Ultra Vision version 11.1.0.2030

-Yahoo Messenger 8.1.0.413

Both reinstalled with the latest versions. Capture video works correct.

1.Yahoo messenger thinks its a USB phone.

2. My webcam: Sorry, no Webcam was found on yor system

I used the Microsoft utility Ampcap to check colorsettings and imagesize: rgb 24 and 320x240 both recommended by yahoo.

I also went through the specifications from Yahoo site for webcam under Yahoo Messenger, all software (directx v 9.0) is correct.

Help would be very much appreciated.

KachiWachi · 05-22-2006

Welcome to the Logitech Community Webcam Forum christianschaaf!

Do you have a TV card installed?

Thanks.

KachiWachi - Webcam Forum Guru since 2002, Logi Legend since 2007, QuickCam® Team (2007)

(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)

If you are looking for official Logitech Customer/Technical Support, please >> CLICK HERE <<

If you are new to the forum, please post your question to a New Message.

For reference, all TROUBLESHOOTING related issues should be posted to a New Message.

The recommended information to include in your "first post" can be found here.
Please include your Operating System (e.g., Windows Vista, Windows 7) in the Message Subject (i.e., the thread title)!!!
Please do not cross-post Operating Systems (e.g., Do not post a Windows 7 question to a Windows XP thread).
Please be sure to post your question to the appropriate forum!!!

Logitech Webcam Software 2.00.1783/2.01.1025 (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280/1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218/11.1.0.2030/11.5.0.1169/11.8.0.1065/11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your (older) Logitech camera *may* not be supported in Vista -- also applies to Windows 7 and to 64-bit OS --

chrisschaaf · 08-12-2007

Solved! I diabled my Haypage TV card. Now it works fine! Thank you.

KachiWachi · 05-22-2006

OK.

Thanks.

KachiWachi - Webcam Forum Guru since 2002, Logi Legend since 2007, QuickCam® Team (2007)

(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)

If you are looking for official Logitech Customer/Technical Support, please >> CLICK HERE <<

If you are new to the forum, please post your question to a New Message.

For reference, all TROUBLESHOOTING related issues should be posted to a New Message.

The recommended information to include in your "first post" can be found here.
Please include your Operating System (e.g., Windows Vista, Windows 7) in the Message Subject (i.e., the thread title)!!!
Please do not cross-post Operating Systems (e.g., Do not post a Windows 7 question to a Windows XP thread).
Please be sure to post your question to the appropriate forum!!!

Logitech Webcam Software 2.00.1783/2.01.1025 (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280/1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218/11.1.0.2030/11.5.0.1169/11.8.0.1065/11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your (older) Logitech camera *may* not be supported in Vista -- also applies to Windows 7 and to 64-bit OS --

redlantern00 · 02-17-2008

I had the same problem using Logitech QuickCam Pro 9000 (running on MS Vista)inside Yahoo Messenger (v 8.1.0.421). The web cam works fine in Vista and MS Live Windows Messenger, but not with Yahoo Messenger. Initially I used AMCAP (a Yahoo Messenger utility to set the camera parameters to Yahoo Messenger's requirements) to configure all the necessary values for the camera, but still it did not work for Yahoo Messenger. Then I used VirtualDub. Same result. Finally, I used VIDCAP32.exe. It worked. Once I configured all the values for the web cam that Yahoo Messenger required, Yahoo Messenger recognized the web cam instantly!

KachiWachi · 05-22-2006

Welcome to the Logitech Community Webcam Forum redlantern00!

Thank you for reporting that the Vidcap32.exe "fix" also works on Vista.

Unfortunately, I need to correct something that you mentioned in your post.

Amcap.exe is a Microsoft utility, not a Yahoo! Messenger one. It comes as part of the Microsoft DirectX, DirectShow, and Platform SDK.

Thanks.

KachiWachi - Webcam Forum Guru since 2002, Logi Legend since 2007, QuickCam® Team (2007)

(I am not affiliated with Logitech®, Inc., Lithium™ Technologies, Inc., or RightNow® Technologies, Inc.)

If you are looking for official Logitech Customer/Technical Support, please >> CLICK HERE <<

If you are new to the forum, please post your question to a New Message.

For reference, all TROUBLESHOOTING related issues should be posted to a New Message.

The recommended information to include in your "first post" can be found here.
Please include your Operating System (e.g., Windows Vista, Windows 7) in the Message Subject (i.e., the thread title)!!!
Please do not cross-post Operating Systems (e.g., Do not post a Windows 7 question to a Windows XP thread).
Please be sure to post your question to the appropriate forum!!!

Logitech Webcam Software 2.00.1783/2.01.1025 (a.k.a. QuickCam 13.x) - Issues and Solutions
Logitech Webcam Software 1.00.1280/1.10.1113 (a.k.a. QuickCam 12.x) - Issues and Solutions
QuickCam 11.0.0.1218/11.1.0.2030/11.5.0.1169/11.8.0.1065/11.9.0.1263 - Issues and Solutions

Is your problem one of these older, common, known, or repeat issues? "Everything Macintosh"
How to make your Logitech camera work in an IM Are you looking for (older) software?
Why your (older) Logitech camera *may* not be supported in Vista -- also applies to Windows 7 and to 64-bit OS --

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