G-Series Gaming Keyboards

[CharlesB]

Please see the Download page for your product to get the latest version.

We are also publishing the list of known, unresolved issues that we are continuing to work on. Thank you for your patience while we continue to work on the Mac software release.

[Cindori]

What are the changes exactly? Not noticing any o.O

Also, I can not use the buttons to control my G19 LCD after I started using Razer Mamba mouse...?

[JMB8877]

Still having the LCDManager runaway CPU usage problem with this latest driver. It's not as frequent as before but still happens from time to time. This is with a G13 with LGPS 3.03 on an iMac i7.

[CharlesB]

Cindori - Added product support and tons of tiny little bugfixes

JMB8877 - I've already reported that. I only seem to see the runaway CPU usage a couple minutes after waking from sleep without a gamepanel device installed. I've logged the bug, taken 3 process samples, and assigned it to the gaming software manager.

[Kludge420]

As a technical support person when using acronyms on a tech support site you might find it useful to actually define what the acronym means the first time you used it.

For instance:

LGPS 3.03 (Ladies Golf Pro Stuff - A utility for helping lady golfers track their balls) is now available for the Mac.

Thank you for your support,

Kludge

[JShadow007]

I downloaded the update, eager to finally have what I paid for, and am still disappointed.  I've had to kill runaway processes a few less times, which is good, I guess, but I still don't have any control over what actually gets displayed on my LCD screen!

I'm running OSX 10.6.2, and the LCD manager simply doesn't work. The manager app asks me to reopen it in 32 bit mode, I do, and then the manager doesn't recognize that the keyboard is even plugged in.  I can't see any running applets, and I can't disable some of the ones I don't want (or disable the automatic rotation of the applets every three seconds--which is useless.)

Thankfully, the gamepanel software at least allows me to configure my keys, otherwise this thing would have already been returned. I've searched everywhere and never heard anything like my current problem, so I'm not sure if it's just me, or if it's a problem everyone running Snow Leopard has.

[Malpeg]

I'm using the G19 on a Mac Pro running Snow Leopard (10.6.3). I configured the applets using system preferences with no problem. I did find it necvessary to repair disk permissions after installation.

My only frustration continues to be a lack of Ventrilo support for the mac.

[CharlesB]

Malpeg - It's kind of the other way around... It's "Mac version of Ventrillo's lack of support for G19"

It's not exactly in my "acceptable actions" to reach out to a 3rd party company, but if a 3rd party company were to PM me through the forums to improve their support for one of our products, I can see what I can do to escalate up the case to an engineer to assist them.

Also, yeah, sometimes permission repair on OSX is required, but at least we don't have to throw away preferences and rebuild the desktop any more

[Malpeg]

Please don't get me wrong, most of my frustration is with ventrilo. It has been almost a year since vent 3.05 was released for Windows and 17 months since 3.04 was released for the Mac. The issue I have with Logitech is that the product information on your web site doesn't say that Ventrillo utility is only available for Windows. This is misleading at the least.

[JQo]

Thanks for this update, but what I'm really looking for is the advanced joystick controls and the sending of mouse click commands that have already been available for Windows users for quite a while now (3.04 / December 2009). Is there a chance that we will be able to see this update soon? Don't get me wrong, I love the functionality afforded by the G13 (even for non-gaming applications) though I have expected these functionalities default for a control board as "advanced" as this.

I'm really looking forward to 3.04 for the Mac - as of now the joystick on my G13 remains unused, a fact I consider lacking for us Mac users.